SACXC SupportOnline
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Standards, accreditation support, research, advocacy, capacity-building and convening — delivered regionally so no member has to build them alone.
Coordinate SADC-wide CX standards and good-practice guidance, developed with input from every member across the region.
A regionally coordinated accreditation framework for CX training and professional development, aligned with ACXCO’s continental pathway.
The State of CX in SADC — regional benchmarking research members use to make the case for CX investment at home.
Represent the region’s CX community to SADC institutions and ACXCO, and advance recognition of CX as a profession.
Mentorship, governance guidance and peer support that build institutional capacity for newer or smaller members.
Regional General Meetings, forums and a standing peer network connecting CX bodies across the SADC states.
We coordinate SADC-wide standards and accreditation support; members deliver programmes locally.
Regional General Meetings, forums and a standing peer network across the SADC states.
Mentorship and governance guidance that build capacity for newer and smaller members.
Members keep their own brand, mandate, members, students and revenue.
A shared, SADC-wide definition of what professional Customer Experience practice looks like — developed with input from every member.
A regionally coordinated accreditation framework for CX training and professional development, aligned with ACXCO.
Regional CX benchmarking research members use to advocate for CX investment and support course development.
Practical, SADC-relevant guidance that translates the regional standard into day-to-day practice.
National CX associations and professional training institutes across all 16 SADC Member States are invited to join SACXC.