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SACXC is an affiliate member of the African Council of Customer Experience Organizations (ACXCO) — the continental body uniting Africa's national CX professional bodies under a shared standard, accreditation system and voice.
This affiliation means SADC’s CX community is not building its standards in isolation from the rest of the continent, nor is it subordinated to a body that overrides regional independence.
Represents SADC members’ interests and priorities within ACXCO’s continental structures.
Channels ACXCO’s continental standards, accreditation framework and research into a SADC-relevant form.
Gives SADC-based associations and institutes a practical route into continental recognition.
Retains full independence over its own regional governance, priorities and member relationships.
National CX associations and professional training institutes across all 16 SADC Member States are invited to join SACXC.