SACXC SupportOnline
Hello! Ask me about membership, services, governance or how to get involved.
For a national CX association or training institute anywhere in SADC, joining SACXC is not about ceding ground — it's about multiplying your reach, credibility and influence.
National and regional Customer Experience associations across SADC.
Unlocks: Recognized as the SACXC representative for their country, with a direct line into ACXCO.
Professional training institutes delivering CX education and development.
Unlocks: Access to a regionally coordinated accreditation-support pathway aligned with ACXCO.
Organizations and partners supporting the regional CX agenda.
Unlocks: Engagement with the region’s CX community, research and convening platforms.
Become the recognized SACXC representative for your country — with a direct line into ACXCO’s continental structure.
Participate in SACXC’s governance, with representation designed to give smaller and larger markets a genuine voice.
A regionally coordinated accreditation framework aligned with ACXCO’s continental pathway.
SACXC coordinates the technical work of developing regional CX standards with input from every member.
The State of CX in SADC — benchmarking research to advocate for CX investment locally.
Headquartered in Gaborone alongside the SADC Secretariat — a practical channel into regional policy.
As an ACXCO affiliate, SACXC carries your priorities into the continental agenda.
Mentorship, governance guidance and peer support for newer or smaller organizations.
Direct access to counterparts leading CX bodies in the other SADC states.
SACXC does not run your programmes, take over your governance, or compete for your members or revenue.
Contact the SACXC Secretariat in Gaborone expressing your organization’s interest and its category.
The Secretariat reviews your organization against the relevant category and shares the current framework and next steps.
On confirmation, your organization becomes the recognized SACXC representative for its country and category.
National CX associations and professional training institutes across all 16 SADC Member States are invited to join SACXC.